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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.Published on Mar 17, 2023Updated on May 15, 20262,982How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on Sep 29, 2023Updated on Sep 10, 2025557Referral Program - Terms and Conditions
The reward value calculation is based on a 14-day rolling average AED-USDT price and a 7-day rolling average USDT-BTC price counting from the trade date, so the actual reward may vary for each user. BTC rewards rates can vary depending on users' ongoing experience, trading volume and number of referrals. Users are only eligible for the prize if the referred user completes the required tasks in the OKX App.Published on Aug 6, 2024Updated on Nov 17, 2025156How to claim my RL OKXclusive Pass?
Limit seven (7) Gifts per NFT holder. Any and all applicable taxes and all fees and additional expenses, including connection, installation, travel, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient. Gifts will be distributed within 14 days after the promotion period activity ends. OKX reserves the right to exclude any participants from this promotion and/or cancel this promotion without notice.Published on Apr 5, 2023Updated on Sep 12, 202539OKX House FAQ
While there's no fixed schedule, new additions are introduced periodically, so be sure to check the OKX House page frequently for updates.14. Who can I contact for support regarding OKX House? For further assistance, please reach out to OKX Shop customer support via shop@okx.com and we’ll be happy to help. For a clearer picture of what OKX House is all about, visit here.Published on Nov 29, 2024Updated on May 19, 202618OKX ZERO Trading Fees event FAQs
Your referred friend will receive an instant rebate fee card when they sign up and join the Zero Trading Fees activity now.7. I've fulfilled the requirements but have yet to receive my rebate card If you have successfully enrolled in this promotion, there would have been a prompt to confirm successful participation at point of enrolment and the button will now display Joined.Published on Jul 6, 2023Updated on Apr 3, 202638Trade Like A Pro hype rules
Terms and Conditions The campaign (the “Campaign”) shall commence from 3 August 2023 09:00, EST to 14 August 2023, 10:30 EST. Eligible users for the reward are: New users who do not have an OKX account. Completed Identity Verification. Check your status here. Click on the "Join" button and joined successfully. Users who are eligible will successfully be given a "Ticket" to the reward which will be released during "Launch" which shall commence from 14 August 2023 10:30 EST.Published on Sep 25, 2023Updated on Aug 28, 202513New User Bonus Program - Terms and Conditions
Contact our customer support if rewards are not received 14 days after completion of the trading requirements. OKX retains the right to suspend, freeze, and/or seal user accounts and assets within the accounts as per applicable laws and OKX's terms of service. OKX reserves the right to terminate or modify the program's terms and conditions at any time without prior notice. For more detailed information, please refer to OKX Terms of Service.Published on Aug 6, 2024Updated on Feb 27, 2026281What's the P2P Merchant Program?
If you've applied to become Super or Diamond Merchant, please allow 14 business days for the review to be completed. If you've applied to downgrade, we will get back to you within 14 business days. To downgrade, you may submit your request via the downgrade button on the Merchant application page here.Published on Sep 5, 2023Updated on Apr 28, 2026618X Drops Club United States
Please refer to the specific eligibility requirements in the latest X Drops Club FAQ page. 7. In order to receive the Rewards, you need to hold Eligible Tokens with the required assets in your funding and/or trading accounts, where applicable. Please review the latest X Drops Club FAQ page for details regarding how we calculate assets on platform for purposes of eligibility.Published on Dec 5, 2025Updated on Mar 24, 2026Learn & Earn Campaign that is only for Turkish users event rules
If all event rewards are distributed before the event ends, the event will end early.Terms & Conditions The promotion starts on 24 October, 2023 (10:00 UTC+3) and ends on 14 November, 2023 (23:59 UTC+3).Published on Oct 24, 2023Updated on Feb 9, 202637What are the cryptoassets that are listed on OKX in the UK?
Please note that this list was drafted on May 14, 2024. We'll continue to list and delist tokens on an ongoing basis.Published on May 15, 2024Updated on Feb 9, 202623Copy trading FAQ
When the copy trader's opening price exceeds 0.5% of the lead trader's opening price, the trade won't be copied.14. How do I control the maximum amount I invest when using copy trading? Copy traders can set both a maximum amount per order and a maximum amount for the trader. For example, you might set your maximum amount per order as 100 USDT and your maximum amount for the trader as 1,000 USDT.Published on Sep 15, 2023Updated on Apr 20, 2026686Trading Fee Rules FAQ
Trader A (Maker fee: 0.02%; Taker fee: 0.03%) bought 100 contracts of call options (notional is 1 BTC): If trader A is the taker when order filled, so the Trading fee = Min(0.03% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0003 BTC; If trader A is the maker when order filled, so the Trading fee = Min(0.02% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0002 BTC.Published on Mar 22, 2024Updated on May 11, 20261,086OKX Web3 FAQ
Users in regions that prohibit or restrict digital asset activities, or that are subject to international sanctions, may not be able to access related services.Users are responsible for ensuring compliance with applicable local laws and regulations.7. Can OKX access my assets or private keys? Our Web3 Wallet is non-custodial. Private keys and seed phrases are stored locally on your device. We can't access, reset, or recover them.Published on Jan 19, 2026Updated on May 13, 2026105