We expect users of Block Trading by OKX to be experienced and sophisticated and that they will therefore take the time to understand how to properly use the platform and products, taking reasonable care and performing checks when submitting and accepting quotes. Note: OKX is not liable or financially responsible for trade errors.How should I respond when I've made a trade error? The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can.

Be careful when clicking on unknown links and downloading new software. Note: Using the wallet doesn't require identity verification, review, or account login. After creating or importing a wallet, you can start using it immediately without verifying a phone number, email address, or identity information. The wallet password isn't the same as the seed phrase or private key. Its primary purpose is to protect your transaction security and sensitive information.

Even experienced users can be caught off guard if they're not careful. Always remember: OKX will never ask you to call a number or click a link in an SMS to verify your account or resolve any account issues immediately. When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed.

Please stay tuned to our announcements for the most up-to-date status reports.Network upgrade (Deposit/withdrawal suspension) The project team takes care of mainnet migration. Once it's completed, there will be an announcement on the website that you can refer to. If I encounter this situation, what should I do?

Whether you choose the flexibility of Cross Margin or the risk containment of Isolated Margin, effective margin trading requires careful planning, monitoring, and risk management. Note: Opened positions can't be switched between cross margin and isolated margin modes. Orders with the same crypto, direction, and position mode (cross margin or isolated margin) will be merged.

Our customer support team strives to handle all your disputes with care, but we'll need some processing time to review your case. The resolution of the case depends on the response of both buyer and seller. Also, the more relevant information you provide, the faster we can handle your case. Please allow up to 24 hours for the team to respond to your case.How can I raise a dispute in P2P Trading?On the app Head over to the canceled order page and select the Need help?

While all reasonable care has been taken in preparing this data and graphs, no responsibility or liability is accepted for any errors of fact or omission expressed herein. Both OKX Web3 Wallet and OKX NFT Marketplace are subject to separate terms of service at www.okx.com. © 2025 OKX. This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial.

If the seller fails to do so, the payment will be considered received, and OKX customer support strives to handle all your disputes with care, including the release of the ordered crypto. 4.