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How do I secure my exchange account?
Impersonating official staff to distribute phishing websites and links Fraudsters often impersonate official platforms or staff members to lure users into disclosing account details or logging in through fake websites. Always access your platform account through official channels or trusted applications, and avoid clicking links from unknown sources or downloading suspicious attachments. Note: Please be especially cautious of scammers impersonating official staff on Telegram.Published on 12 June 2024Updated on 13 May 20261,340How do I use Merchant Coupon Code?
To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?Published on 19 May 2025Updated on 24 Mar 202620How do I apply for the OKX Market Forced Royalty Contract?
Note: If the project team’s wallet cannot connect to the market, you can contact our market technical staff for configuration.Published on 18 June 2024Updated on 27 Jan 202634How can you protect yourself from a phishing attack?
In short, among the common phishing scams in the crypto field, the attackers may fake themselves as platform staff, create phishing websites and publish fake information, claiming account upgrade, migration, refund, trigger risk control, capital risk, account to be closed and so on through SMS, email and other channels, and induce users to click the phishing website link or scan the phishing QR code.Published on 17 Aug 2023Updated on 17 Apr 20263,744How do I deposit AUD with a debit or credit card?
You can skip this step if you have already added a card Add your card for deposit selection Provide your card details to add your card, then select Next Provide your billing address, then select Next After adding your card, you'll see the success notification confirming that your card has been added.Published on 4 Feb 2026Updated on 13 Feb 2026How do I buy with debit / credit cards?
Select Next and provide your billing address, then select Add card to complete adding a card to your account After it's successfully added, select the card you just added on the payment selection page and click Preview Confirm all the details on the preview page and then select Buy To confirm your transaction, you will need to obtain a code from your bank via SMS or the banking app.Published on 22 Feb 2024Updated on 14 May 2026584How do I secure my account after detecting unusual activity?
For added protection, clear your browser cache and cookies during this process.Two-factor authentication If you find that the Google Authenticator has been linked and that the action was not performed by you, please reset it immediately. For added account security, we highly recommend enabling two-factor authentication (2FA). Follow the instructions here to link your authenticator. Note: always back up the QR code during setup in a safe place. You’ll need it if you ever switch devices.Published on 21 Mar 2025Updated on 12 Feb 202633OKX wallet FAQ
If the receiving address is the contract address of crypto, you can contact the project staff to see if they can transfer your money back.11. Can I change the language of OKX Wallet? Yes, you can. Simply open your OKX wallet, and click Menu > Preferences > Language.12. Where can I suggest new features or improvements for OKX Wallet?? We'd love to hear about your experience and suggestions for using OKX wallet. You can contact us in the following ways: Select Menu > Support > FAQs for help.Published on 24 Aug 2023Updated on 13 May 20262,953How does the V3 liquidity pools work on OKX DeFi?
When adding liquidity to a Uniswap v3 pool, liquidity providers specify the price range they'd like to add liquidity. In return, they're no longer given an ERC-20 LP token, but rather an NFT that contains far more information specific to LP’s unique position. An LP can still exit the pool at any time; however, the rewards work slightly differently. There are pool fee tiers, which range from 0.05% to 1%, and determine the rewards paid to the LPs for adding liquidity.Published on 14 May 2024Updated on 12 Sept 202525How do I enable allowlist? (app)
New Address Withdrawal Lock: If New Address Lock is enabled, newly added whitelist addresses cannot be used for withdrawals for 24 hours, adding extra security.Published on 14 Aug 2023Updated on 17 Apr 20261,932How to add personalized messages for custom price alerts?
Once you’ve configured the alert and added your message, select Add alert to confirm Your personalized Custom Price Alerts will now notify you when the set price threshold is reached, along with the added message to guide your decisions. This streamlined feature keeps you informed, organized, and ready to capitalize on market movements effortlessly. If you're looking at setting the price alert on your trading chart, learn more by visiting here.Published on 6 Feb 2025Updated on 10 Sept 20253Building RFQs
The first leg can be added by tab the "custom strategy" button and selecting one or more instruments from the menu that opens up by tab "B" for "Buy" or "S" for "Sell" next to the instrument and indicating the quantity. Alternatively, the first leg can be added by select on one of the icons in the "Pre-Defined Strategies" section. Some of these are one leg and some are two.Published on 30 June 2022Updated on 30 Apr 202630Disabling cloud sync on your authenticator app
For added security, we recommend disabling cloud sync. Understanding cloud sync and its potential risks Authenticators (such as Google Authenticator) often have a cloud sync feature. This means that if your third-party account (e.g., Google account, Microsoft account) is logged in on another device, you can view the verification codes from that account’s Authenticator on the other device.Published on 12 May 2023Updated on 24 Apr 20264,786How do I add margin for margin trading?
After the transfer, the amount will automatically be added to the opening margin, and the margin level will also increase.Published on 20 Mar 2023Updated on 13 May 202636How to avoid deposit of unsupported tokens?
Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on 16 Oct 2024Updated on 12 Feb 2026408