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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.Published on 17 Mar 2023Updated on 15 May 20262,982How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on 29 Sept 2023Updated on 10 Sept 2025557How to claim my RL OKXclusive Pass?
Limit seven (7) Gifts per NFT holder. Any and all applicable taxes and all fees and additional expenses, including connection, installation, travel, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient. Gifts will be distributed within 14 days after the promotion period activity ends. OKX reserves the right to exclude any participants from this promotion and/or cancel this promotion without notice.Published on 5 Apr 2023Updated on 12 Sept 202539OKX ZERO Trading Fees event FAQs
Your referred friend will receive an instant rebate fee card when they sign up and join the Zero Trading Fees activity now.7. I've fulfilled the requirements but have yet to receive my rebate card If you have successfully enrolled in this promotion, there would have been a prompt to confirm successful participation at point of enrolment and the button will now display Joined.Published on 6 Jul 2023Updated on 3 Apr 202638Trade Like A Pro hype rules
Terms and Conditions The campaign (the “Campaign”) shall commence from 3 August 2023 09:00, EST to 14 August 2023, 10:30 EST. Eligible users for the reward are: New users who do not have an OKX account. Completed Identity Verification. Check your status here. Click on the "Join" button and joined successfully. Users who are eligible will successfully be given a "Ticket" to the reward which will be released during "Launch" which shall commence from 14 August 2023 10:30 EST.Published on 25 Sept 2023Updated on 28 Aug 202513What's the P2P Merchant Program?
If you've applied to become Super or Diamond Merchant, please allow 14 business days for the review to be completed. If you've applied to downgrade, we will get back to you within 14 business days. To downgrade, you may submit your request via the downgrade button on the Merchant application page here.Published on 5 Sept 2023Updated on 28 Apr 2026618A beginner's guide to identity verification
Providing a residential address will also help keep your account secure.7. I'm under the age of 18. Why can't I sign up? Due to local laws and regulations, you must be 18 or older to access our services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you. We'll store it securely and never share with third parties.9.Published on 25 Sept 2023Updated on 30 Apr 20266,470What are the cryptoassets that are listed on OKX in the UK?
Please note that this list was drafted on May 14, 2024. We'll continue to list and delist tokens on an ongoing basis.Published on 15 May 2024Updated on 9 Feb 202623Copy trading FAQ
When the copy trader's opening price exceeds 0.5% of the lead trader's opening price, the trade won't be copied.14. How do I control the maximum amount I invest when using copy trading? Copy traders can set both a maximum amount per order and a maximum amount for the trader. For example, you might set your maximum amount per order as 100 USDT and your maximum amount for the trader as 1,000 USDT.Published on 15 Sept 2023Updated on 20 Apr 2026686What is DEX Boost and how do I participate?
The claim period is typically 14 days. Bonus that's not claimed within this period will expire and can't be reissued.If I release my wallet, can I still participate or claim rewards? No. Releasing your wallet means leaving the Exchange DEX ecosystem. You won't be able to continue participating in Boost activities or claim any pending rewards.Why do some activities support Web3 while DEX doesn't?Published on 13 Dec 2025Updated on 15 May 20261Trading Fee Rules FAQ
Trader A (Maker fee: 0.02%; Taker fee: 0.03%) bought 100 contracts of call options (notional is 1 BTC): If trader A is the taker when order filled, so the Trading fee = Min(0.03% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0003 BTC; If trader A is the maker when order filled, so the Trading fee = Min(0.02% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0002 BTC.Published on 22 Mar 2024Updated on 11 May 20261,086OKX Web3 FAQ
Users in regions that prohibit or restrict digital asset activities, or that are subject to international sanctions, may not be able to access related services.Users are responsible for ensuring compliance with applicable local laws and regulations.7. Can OKX access my assets or private keys? Our Web3 Wallet is non-custodial. Private keys and seed phrases are stored locally on your device. We can't access, reset, or recover them.Published on 19 Jan 2026Updated on 13 May 2026105What is Proof of Reserves (PoR) user snapshot data?
Differences in calculation Asset equity snapshot – Account asset equity = –isolated position margin (margin trading) + margin trading position assets – margin trading position Liability – margin trading UPL Results ETH: Account asset equity = 14 ETH + 1 ETH + (- 0.0042 ETH) = 14.9958 ETH USDT: Account asset equity = 9,000 USDT ETH: Snapshot asset equity = 14 ETH + 10.99 ETH = 24.99 ETH USDT: Snapshot asset equity = 9,000 USDT – 14,069.3 USDT = -5,069.3 USDT Crypto Difference ETH:Asset equity snapshotPublished on 20 Jan 2023Updated on 19 May 2026523Unseen City Shirts - The Roses and The Bees - NFT FAQ
Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. Can I trade or sell my digital collectible? No. The Unseen City Shirt digital collectibles cannot be sold, transferred or traded. What does utility mean? Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT. Disclaimer No purchase or payment necessary. This is not investment advice.Published on 19 Apr 2024Updated on 8 Sept 202523Unseen City Shirts - Blue Moon - NFT FAQ
Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. 9. Can I trade or sell my digital collectible? No. The Unseen City Shirt digital collectibles cannot be sold, transferred or traded. 10. What does “utility” mean in the context of NFTs? Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT.11.Published on 25 Apr 2024Updated on 4 Dec 20252