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How do I complete the required tasks shown in the app?
If there's an additional comment box, you may include any extra context that might help with the review. After submission Once you've completed all fields and uploads, our team will review your submission. If you have further questions or need help uploading your documents, feel free to contact us via our chatbot on our Support Center.Published on 3 Jul 2025Updated on 10 Jul 202537How do I migrate my email address or phone number to another account? (web)
Example: if you've an unverified account (Account A) and a verified account (Account B), you can migrate Account A into B. After migration, Account A will be closed and account B will remain as the primary account. This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account. You want to link a new phone number or email address, but it's linked to another account.Published on 22 Aug 2023Updated on 15 May 2026393OKX x McLaren NFT Sweepstakes Terms & Conditions
for 2 people, drive to track with a driver or management (to be confirmed who), and $2,500 for flights and accommodation. 1 £17,700 / $22,500 (depending on the race selected) Prize Details: McLaren Thought Leadership Center (“MTC”) Race Watch: This prize includes the opportunity to come to the McLaren Thought Leadership center, based in Woking, UK, to watch the Belgium grand prix live screening in the OKX theater.Published on 25 Apr 2024Updated on 8 Sept 2025607How do I use the Taker buy/sell volume indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Taker buy/sell volume Select Taker B/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on 16 May 2024Updated on 10 Sept 202529How do I manage my wallet? (web)
To use watch-only wallet, you can: Select Portfolio, then under PnL Analysis select Watch-only Wallet > Add New Wallet, and enter the wallet address to add it. Compared with the blockchain browser, the advantage of watch-only wallet is: Multiple networks are aggregated in the same wallet without switching browsers of different networks. The watch-only wallet can not only display the assets on 80+ networks that OKX supported but also the asset allocation on different networks.Published on 22 Aug 2023Updated on 18 Apr 2026901How do I manage my wallet? (app)
You can add your watch-only wallet by going to the OKX app, select Web3 at the top, followed by Add wallet and Watch-only wallet. You can insert your wallet address/ENS domain name to add your watch-only wallet into your OKX wallet.Published on 22 Aug 2023Updated on 9 May 20262,034World Cup VIP Exclusive Gift Set FAQ
Merchandise is available in limited quantities, and each eligible user may claim one set only.Can I claim individual items from the gift box? No. The gift box is distributed as a complete set, claiming individual items or specific components separately is not supported.Can VIP users claim this gift box as a birthday reward? No. This gift box is specific to the campaign and must be claimed during the campaign period.Published on 19 Dec 2025Updated on 24 Apr 2026320How do I manage my assets in my OKX wallet? (web)
., wallets where users owned the seed phrase or private keys) but also supports adding watch-only wallets. The former allows users to manage assets conveniently, and the latter helps users track how money moves on-chain to help spot potential opportunities. Connect your OKX wallet to the web to view the summary of your tokenInstall OKX Wallet Web Extension You can download the extension from Google Chrome Webstore.Published on 22 Aug 2023Updated on 3 Mar 2026429How do I sell crypto on OKX P2P trading?
You can watch the video tutorial from your OKX App > P2P trading > Profile > P2P guide.Where can I check my P2P sell orders? With the sell order placed, you must wait for the buyer to make a payment to your bank or wallet account. When they've completed their payment, you'll be able to check them by following the steps below.Published on 22 Aug 2023Updated on 15 May 20267,650OKX Trading Rebate Card - Terms and Conditions
OKX may delay the distribution of Mystery Boxes or rewards due to system issues or other special circumstances. If you haven't received the Mystery Boxes or rewards within 48 hours after the completion of tasks eligible for Mystery Boxes or rewards, please contact customer service, and we'll actively follow up on the situation. OKX has the right to suspend, freeze, and/or seal user accounts and assets within the accounts according to applicable laws or OKX's terms of service.Published on 9 Oct 2023Updated on 8 Jan 2026372How can I boost my OKX P2P ads completion rates?
Set attractive prices, maintain good P2P behavior, and watch your ad climb to prominence. We're always here for you: questions? Uncertainties? Contact us via the chatbot here. You're never alone on this journey.Published on 18 Apr 2024Updated on 24 Mar 202656How do I migrate my email address or phone number to another account? (app)
Please read it carefully and check the agreement boxes Read through the consequences of closing the account Select close account and Yes, I'm sure to confirm the request Enter the 2FA code to complete the request Note: Transfer all the assets before migrating email from the other account, which will be closed to prevent data and asset loss.Published on 22 Aug 2023Updated on 17 Apr 2026594How do I use the Account long/short ratio indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Account long/short ratio Select Acc. L/S indicator and set your preference on the details before proceeding For App: select Trade > Spot > Chart (logo) > Indicators > Top Acc.Published on 16 May 2024Updated on 12 Feb 202619How do I use the Open interest indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the OI Select Open interest (OI) indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on 15 May 2024Updated on 10 Sept 202521How do I whitelist OKX Emails?
If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloudPublished on 26 Nov 2024Updated on 8 Sept 202578