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How do I use the custom formula feature?
The custom formula feature on our platform empowers traders to create personalized charts by combining multiple charts into one through mathematical expressions.This feature allows users to define their own calculations, enabling deeper market insights and more tailored trading strategies.Where can I set a custom formula?Published on 5 Mar 2025Updated on 10 Sept 20254How to withdraw, trade and stake WLD tokens on OKX wallet?
Follow these tutorials to start trading on OKX Wallet: OKX DEX User Guide (App) OKX DEX User Guide (Web) Make sure you have Op_ETH for gas fees for both trading and staking. If you have insufficient gas fees, you can select Approve [crypto] > Fill up [crypto] > Swap for gas, a recommended feature for you to quickly convert mainstream assets into gas fees. Note: Only WLD pairs on Optimism chain will be counted in the campaign.How do I stake WLD tokens on OKX Wallet?Published on 28 Jul 2023Updated on 12 Feb 2026103Why is my OKX app not working?
If the issue continues, you can also select Clear Data (this logs you out but may resolve deeper bugs). For iOS: iOS doesn’t provide a direct cache-clearing option. Instead, delete and reinstall the app to refresh stored data.4.Published on 16 Mar 2026Updated on 6 Apr 202614Moving funds in Vietnam: Transfer to Exchange and adding from Funding balance
X Layer carries zero gas fees for these assets. Other networks (such as Ethereum or Tron) may charge gas fees. Need more help? Contact SupportPublished on 20 Apr 2026Updated on 20 Apr 2026What's KYC: What to expect and why it matters?
While your initial verification covers the basics, you may be asked to: Update your information periodically, especially if your ID has expired or if regulations change Provide additional documents when your activity level increases or patterns shift significantly Answer follow-up questions as part of a deeper review process, known as enhanced due diligence (EDD) This helps us keep your profile up to date and ensures the ongoing safety of your account.What steps are involved in KYC?Published on 24 Jun 2025Updated on 6 Apr 202661X Layer upgrade and OKT/OKB asset handling FAQ
OKB is the native gas token of the X Layer public blockchain and is used to pay on-chain gas fees. X Layer is an open and decentralized public blockchain launched by OKX and isn't limited to serving the OKX exchange.Can OKB be used to offset exchange trading fees? No. OKB can't be used to offset exchange trading fees, and holding OKB doesn't affect fee discount tiers.Published on 13 Aug 2025Updated on 29 Jan 202629What should I do if I accidentally deposit crypto that OKX doesn't support?
Withdrawal gas fee token is assigned automatically based on the token type: For unsupported tokens: the gas will be settled in a stablecoin of your region For unsupported deflationary tokens: the gas fee will be settled in the withdrawal token itself.Published on 26 Sept 2023Updated on 15 May 20261,969Event Contracts FAQ
Before the settlement result is announced, you can sell your shares on the order book at any time: If the price moves favorably, sell early to lock in gains If the price moves unfavorably, sell early to cut losses Example (BTC price event, early close): A user buys 100 Up shares at 0.40 USDT, spending 40.00 USDT.Published on 16 Apr 2026Updated on 14 May 2026What's a futures trading bot and how do you automate trades with it?
OKX provides a range of powerful, cutting-edge trading bot strategies that perform various functions without requiring active management. Among them is futures grid mode — a futures trading bot that automatically buys and sells futures contracts at predetermined price levels. Although this tutorial focuses exclusively on our futures trading bot, it’s just one of several automated trading solutions we offer.Published on 26 Dec 2023Updated on 29 Oct 202535How do I activate my Pay?
While transferring digital assets to external wallet addresses is supported, please note that corresponding gas fees will apply.What are the requirements to activate Pay? A successfully registered personal account on our platform. Completed identity verification on the platform. Successful creation of a passkey (Android devices must support Google services). The country used for identity verification must not be on the restricted list here.Published on 16 Sept 2025Updated on 28 Jan 20261OKX x McLaren: Digital Collectibles FAQs
OKX and McLaren reserve the right to pause or close the minting window early in exceptional circumstances, such as when gas fees exceed a cost threshold.What is X Layer? McLaren digital collectibles will be built on X Layer which uses innovative technologies to optimize for fast speed and low costs (gas fees) for the fans.Published on 5 Jun 2024Updated on 8 Sept 20256Do I need to pay fees for deposit and withdrawal?
Update timing: Fees are updated based on network conditions, so the amount shown may differ slightly from the real-time onchain gas cost at any given moment. Please refer to the withdrawal page for the specific currency and amount. View the network fee on the withdrawal page3. How are withdrawal fees calculated and deducted? The network fee is charged once per withdrawal transaction, regardless of the withdrawal amount.Published on 1 Jun 2023Updated on 16 Mar 20265,599Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
In this article, we'll introduce how it works and explain the general mathematical concept, but if you're interested in diving deeper, start here or here.How does it work? *Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on 10 May 2023Updated on 8 Sept 2025179Why can’t I see or use my crypto balance?
Network congestion or low gas fees can cause delays. What to do: Go to Assets > Deposit history to track the status. Copy your TxID and check it on blockchain explorer. Wait for enough confirmation before the funds appear.My crypto is unavailable due to token maintenance Why does this happen: Sometimes a token is under maintenance (due to network upgrades or wallet service updates). During this time, deposits or withdrawals may be temporarily suspended.Published on 14 Oct 2025Updated on 29 Apr 20267How can you protect yourself from a phishing attack?
OKX will not ask for your SMS/email/GA verification code in any way. Therefore, for any email that you receive from OKX, please confirm that the email addresses are either noreply@mailer1.okx.com , noreply@mailer2.okx.com which are OKX official sending mailbox addresses, and there may be additional numbers after the email address. Don't search the OKX website through Google or other search engines and log-in without double checking.Published on 17 Aug 2023Updated on 17 Apr 20263,743