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How can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on Aug 17, 2023Updated on Apr 17, 2026FAQ3,739Pay wallet auto top-up FAQ
From there, you have two options: manually add funds directly to your Pay wallet, or navigate to your rule settings to adjust your funding sources or top-up amount to better align with your available balance.Can I change my rule after it has been created? Yes. You can edit your trigger threshold, top-up amount, and funding sources at any time — all changes take effect immediately.Published on May 14, 2026Updated on May 15, 2026FAQ1What's a futures trading bot and how do you automate trades with it?
You can either set these yourself or use our backtested AI strategy. When the price moves up, the bot executes orders according to the strategy — long, short or neutral — you're following. Futures grid is just one of the powerful trading bots OKX offers. Try it yourself today to automate trades and lock in profits from futures contract price volatility. Game on!Published on Dec 26, 2023Updated on Oct 29, 2025FAQ35How do I set up indicators on the chart?
Indicators allow you to tailor chart analysis tools according to your trading strategies, offering more flexibility in analyzing market trends. Setting up these indicators on our charts is a straightforward process. Follow this step-by-step guide to enhance your charting experience.How can I create the indicators?Published on Nov 30, 2024Updated on Apr 20, 2026FAQ15How can I reduce trading fees?
You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.Published on May 19, 2025Updated on Apr 27, 2026FAQ68How do I set up a recurring buy plan?
Select Recurring buy to view all the plans you've set up. From there, you can edit your plan and, if needed, you can pause, resume, or cancel your plan. How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4. Where can I view my past orders for recurring buy plan? You can view past orders from your transaction history.Published on Jan 23, 2025Updated on Dec 31, 2025FAQ50How do I level up my trades with Mizar?
Learn more on how you can create your OKX API key and how to connect it to the Mizar bot by reading about it here.Published on Mar 28, 2024Updated on Jan 2, 2026FAQ5How to set up an OKX Signal Trading bot with TradingView
In the first step, you may name your signal and insert an optional description of the signal (up to 500 characters long). Once done, select 'Create signal' to move to the next step. After selecting 'Create', you will be shown the next page that prompts you to add the Webhook URL and AlertMsg Specification that is auto-generated by OKX. From here, you will be setting up the signal push on TradingView.Published on Aug 30, 2023Updated on May 14, 2026Product documentationHow can I protect myself from scammers?
If you encounter this behavior: Don't engage further. Don't transfer funds to external platforms. Don't scan unknown QR codes. Report the user immediately through the platform’s reporting or appeal function.7. What is the “Please Pay on My Behalf” scam and how can I avoid it? Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed.Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,209How do I set up TP/SL with the Order line?
Using the order line to set Take Profit (TP) and Stop Loss (SL) orders offers you the ability to visually manage your orders and adjust the TP/SL levels directly on the chart, enhancing precision and efficiency. The order line feature on our platform is a powerful tool as it helps you in making informed adjustments and better managing trades. Set up your TP/SL orders with the Order line as below: Open the chart for the selected trading pair, and hover your mouse over the chart.Published on Jun 21, 2024Updated on Dec 3, 2025FAQ175How can I enhance my OKX app security?
If suspicious activity persists, switch to a trusted device and perform the following checks:Audit the security of your account Reset your login password: create a strong, unique password used exclusively for OKX, learn how you can change it here. Review your authenticator app: verify the authenticator app if it's correctly bound to your account. Reset it immediately if compromised, and enable Two-factor authentication (2FA) if it's not yet activated. Learn how you can do it here.Published on May 14, 2026Updated on May 19, 2026FAQHow can I do spot trading with the Jupyter Notebook?
Learn how you can do simple Spot trading by calling the functions in the python-okx library on a Jupyter Notebook.1. How can I run Python code snippets on a Jupyter Notebook? The Jupyter Notebook is an incredibly powerful and easy-to-use tool for Python development and data analysis. You can run a Jupyter Notebook server on Windows, Mac OS or Linux. This tutorial provides a pretty comprehensive guide on how to get a Jupyter Notebook up and running.2. How can I install the python-okx package?Published on Sep 29, 2023Updated on Sep 10, 2025FAQ557How do I manually set up futures grid trading bot?
Users can now edit the Grid Range and Grid Quantity directly within the bot. Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited. If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits.Published on Jun 6, 2024Updated on Mar 31, 2026FAQ103How do I manually set up spot grid trading bots?
Previously, only up to 300 grids were supported. Now you can set up to 1,000 grids by: Adopting a dynamic order‑hanging mechanism Providing prompts directly on the front‑end Displaying logical orders in a grayed‑out state with helpful tooltips; and Having minimized front‑end modifications to keep the UI simple and efficient.How can I use the integration of Simple Earn in Spot Grid trading bot?Published on Jun 6, 2024Updated on Nov 17, 2025FAQ208How do I set up wallet release for my DEX trading wallet?
Developer tools pop-up (Mac): close any pop-ups asking to install developer tools. These are not required. Software installation pop-up (Windows): close any pop-ups prompting you to install additional software.Published on Sep 24, 2025Updated on Nov 17, 2025FAQ1