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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.Published on Mar 17, 2023Updated on May 15, 20263,040Bitcoin Pizza Day: Win your share of up to 18.88 BTC
Draw method: The last 3 digits of the first BTC block hash recorded after 11:05:00 on May 29, 2026 (UTC+8) will serve as the winning number. Any pizza ID whose last 3 digits match exactly wins. If no match is found, the system proceeds to match the last 2 digits, then the last 1 digit, until at least 1 winner is determined.Q6: Can I send spare ingredients to other users? Yes. Spare ingredients can be gifted to friends.Published on Nov 18, 2025Updated on May 26, 20264World Cup VIP Exclusive Gift Set FAQ
For more information, go to okx.com © 2026 OKX. All rights reserved.Published on Dec 19, 2025Updated on Apr 24, 2026321X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Published on Aug 13, 2025Updated on Jan 29, 202629OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on May 13, 2026670Outcomes FAQ
For example, "2026 World Cup Champion" is an Event, which contains multiple Markets such as "Brazil wins," "Argentina wins," "France wins," etc.What do Yes and No mean? Yes means you believe the event will occur; No means you believe it will not. In a single-market event, Yes + No price = 1.00 PTS.What event types does Outcomes support? Binary Event: an event contains only one market — for example, "Will Germany advance from the group stage in the 2026 World Cup?"Published on May 20, 2026Updated on May 26, 20261Event Contracts FAQ
Event Contract Fee has been updated effective from May 6, 2026 at 16:00-17:00(UTC+8). For more details, please refer to Notice on OKX Event Contract Fee UpdateAPI Integration & AI Agent Integration Supported account modes: Futures mode, Multi-currency mode, and Portfolio mode. Spot mode is not supported. Position mode: API access only supports Isolated margin mode.Published on Apr 16, 2026Updated on May 14, 2026Why do I need to complete an identity re-verification during the service update? (LATAM)
However, you will be able to complete the verification at any time after the deadline to restore full access to all functionalities.> Note: We recommend completing the process as soon as possible to avoid any interruption in the use of your account.3. I made a mistake when selecting my country of residence during verification. How do I correct it?Published on Apr 23, 2026Updated on Apr 30, 2026OneFootball Credits Trade and Earn
For more information, please visit www.okx.com © 2026 OKX. Where any discrepancy arises between the translated versions and the English version, the English version shall prevail.Published on Apr 9, 2026Updated on Apr 9, 202628Supercharge your supercharts Terms & Conditions
Example: If a user's FTT is on October 15, 2025, at 14:00:00 UTC, their Eligibility Window to participate and earn rewards will close on January 15, 2026, at 14:00:00 UTC.Published on Oct 1, 2025Updated on Apr 30, 202636What is the New User Full Rebate Program?
Users from the following countries or regions (subject to verification information) may not be eligible to participate in this campaign: please refer to clause 3 of OKX's risk and compliance disclosure.Published on Mar 16, 2026Updated on May 15, 20264P2P Vouchers Campaign Banner Article
Campaign period May 19 – June 19, 2026 (4-week pilot)Who can participate? This campaign is open to selected OKX P2P merchants in Saudi Arabia who meet all of the following: Whitelisted by the local OKX BD team for this campaign Agree to the SAR/USDT Sell ad price requirement (see below) during the campaign window Participation is by invitation only. The final whitelist is at the sole discretion of the OKX P2P team.How does it work?Published on May 22, 2026Updated on May 22, 202621How do I secure my MPC wallet?
When you create an MPC wallet, 3 private key shares will be generated: Share 1 : generated by your MPC wallet Share 2 : generated and stored on your device Share 3 : generated by your device, encrypted, and backed up to your device's cloud When you're completing your transaction, you're required to have both Share 1 and Share 2 to generate a complete private key and Share 3 as your backup private key share. 3 private key shares will be generated and stored separatelyHow do I back up my wallet?Published on Aug 22, 2023Updated on Nov 17, 2025436What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on Dec 24, 2024Updated on May 27, 2026837How do I trade perpetual futures on OKX?
On April 10, 2026, OKX launched event contracts to some supported countries/regions on the App, Web and API. Please refer to the page display for the corresponding supported regions. If it’s available, it'll be displayed normally.Published on Mar 25, 2024Updated on May 22, 2026132