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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
Note: T+1 restrictions cannot be appealed for early unfreezing.Published on Mar 17, 2023Updated on May 15, 20262,948How can I do spot trading with the Jupyter Notebook?
Note: for spot trading under "cash" tdMode, you mainly need to check the cashBal, frozenBal parameters for each ccy under details, and the totalEq parameter. 1 import okx.Account as Account 2 flag = "1" # live trading: 0, demo trading: 1 3 4 accountAPI = Account.AccountAPI(api_key, secret_key, passphrase, False, flag) 5 6 result = accountAPI.get_account_balance() 7 print(result)8. How can I access the four different account modes?Published on Sep 29, 2023Updated on Sep 10, 2025555How do I transfer funds in Pay?
Pay any contact 1. Open OKX Pay app, tap the ↑ icon > Select Pay any contact 2. Select the crypto and network > Enter the transfer amount > Next 3. Select the recipient > Pay 4. Complete the verificationTransfer to Exchange 1. Open OKX Pay app, tap the ↑ icon > Select Transfer to Exchange 2. Select the currency and network > Enter the transfer amount > Next 3.Published on Apr 28, 2025Updated on Mar 28, 20265What should I do if I mistakenly withdraw crypto via the wrong network?
For example, if you previously mistakenly selected ETH network for USDT, in this case, you should select USDT-ERC20 Select Copy to copy the deposit address 4. Return to your Web3 wallet, select Send > select crypto and network Select send in your Web3 wallet 5. Paste the deposit address you copied from your exchange account Paste your deposit address 6.Published on Mar 17, 2023Updated on Jan 26, 20265,769What are the rules for P2P order cancellation?
You'll be banned for 15 minutes, 30 minutes, 1 hour, 4 hours, or all day. It'll be cleared at 00:00 on the same day. Trigger Restriction Duration 1st time The number of cancellations reaches the upper limit of the day.Published on Aug 16, 2023Updated on Apr 24, 20261,809How do I access my rewards on Pay?
Example 1: New deposit Assume the rewards rate is 5% APR. If you deposit 2,400 USDG at 10:00 on Day 1: Day 2 reward: 0 (the minimum balance on Day 1 was 0) Day 3 reward: 2,400 × (0.05 / 365) Example 2: Adding to an existing balance If you already have 1,000 USDG and add 2,400 USDG on Day 1: Day 2 reward: 1,000 × (0.05 / 365) Day 3 reward: 3,400 × (0.05 / 365)4. How can I pause/opt out? You can pause your rewards at any time, and they’ll stop accruing right away.Published on Apr 28, 2025Updated on Apr 17, 202659Why did my perpetual futures open or close order fail?
You can check the limits here: Trade > Information > Market info > Position tiers 4. Wrong operation page selected You cannot open a position on the Close page. Please make sure you’ve selected Open on the trading page. 5. 5. Isolated margin unrealized P&L cannot be used to open new positions Unrealized return in isolated margin cannot be used to open a position 6. Insufficient available balance You need to have sufficient available balance when placing an order.Published on Oct 31, 2025Updated on May 14, 2026P2P ad requirements (all other currencies)
Buy Lite 30 days 10 5 80% 10 15 500$ 100 2 Sell Lite 0 0 0 0 0 0 0 9999 3 Buy Super 0 0 0 80% 0 0 0 9999 4 Sell Super 0 0 0 0 0 0 0 9999 5 Buy Diamond 0 0 0 80% 0 0 0 9999 6 Sell Diamond 0 0 0 0 0 0 0 9999Published on Aug 28, 2023Updated on Dec 18, 2025157X Stake FAQ
Examples: User A stakes 1,000 USDT at 4:10 PM (UTC), and the amount stays the same across all 3 snapshots. Their staking amount for the 4–5 PM window is recorded as 1,000 USDT. User B stakes 2,000 USDT at 4:50 PM (UTC), but all 3 snapshots for the 4–5 PM window have already been taken. Their staking amount for that window is recorded as 0 USDT.Published on May 12, 2026Updated on May 14, 2026Simple Earn Flexible FAQ
Example: If your min lending APR is 5% and the borrowing interest rate is also 5%, your funds will be eligible for lending. With a borrowing pool of 1,000 USDT, the annual interest is 50 USDT. However, if the eligible lending pool is 1,250 USDT, the 50 USDT interest spread over that amount will result in a final lending APR of 4%.11. How do I check my Earn lending status? Follow the steps below to check the lending status of your Earn order.Published on Aug 4, 2025Updated on May 6, 202625How do I use a chase order?
In Hedge mode, closing a position is reduce-only by default, and the reduce-only option can’t be turned off manually. 4. Always keep "post-only" orders. 5. Modify or cancel orders: After placing an order, you cannot manually change the price settings, order quantity, or maximum chase difference.How to use a chase order? Step 1: Go to the Trading page, select the order type, and click on "Chase order". Step 2: Set the chase price, quantity, and max chase difference.Published on Dec 10, 2024Updated on Jan 30, 20266ETH Staking FAQ
When you stake ETH, you participate in Ethereum’s Proof-of-Stake (PoS) network and receive BETH at a 1:1 ratio, letting you earn staking rewards while maintaining liquidity for trading. You can trade BETH in the spot trading market with BETH/USDT and BETH/ETH pairs, and use it as collateral for loans and other trading products. ETH staking also provides daily rewards and flexible redemption options.4. Are there any staking limits?Published on Sep 5, 2025Updated on May 2, 20266What are the reasons for my spot copy trade order fail?
Tier Trading pair Minimum order amount (Based on September 2023 data) Maximum order value (Based on September 2023 data) Tier 1 OKB-USDT 0.1 OKB 4-5 USDT Tier 2 BTC-USDT 0.00001 BTC 2-3 USDT Tier 3 ETH-USDT 0.001 ETH 1-2 USDT Tier 4 LTC-USDT、XRP-USDT、DOGE-USDT 0.01 LTC, 1 XRP, 10 DOGE 0.5-1 USDT Tier 5 BCH-USDT、SOL-USDT 0.001 BCH, 0.01 SOL 0.1-0.5 USDT Note: the data in this table is from September 2023. Minimum order values may change with time and crypto price.Published on Oct 13, 2023Updated on Feb 9, 202669What is futures mode?
It is suitable for customers of spot, leverage, and futures transaction.1. Mode selection App: Tab twice Trade > Futures Web: Select Trade page > Futures > Settings > Account mode > Futures mode2. Tradable Services Spot, Leverage, Expiry Futures, Perpetual Futures, Options3. Usable margin Mode Isolated margin, Cross margin.4. Risk control rules For futures and leverage cross margin position with the same settlement currency, margin is shared and profits and losses offset each other.Published on Mar 20, 2023Updated on Mar 4, 202646Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
For example, in Figure 1, the user with an id of id_k will calculate hashk = hash("20" + "15" + "5" + "id_k" + "99821"), and the other data in the red square frame will be the Merkle path verification. An open source tool is provided for users to do this verification. Since the leaves of the Merkle tree are hashes, none of your private information will be leaked to others.How do I verify? 1.Published on May 10, 2023Updated on Sep 8, 2025179