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What's OKX Card?
What is the OKX Card? The OKX Card is an international debit card (Visa or Mastercard, depending on your region) that lets you pay for purchases and services worldwide. It connects directly to your OKX Pay account, so you can spend your balance seamlessly—without hidden fees or unexpected exchange rate markups. The card is currently issued as a virtual card only. Note: the OKX Card is a virtual card only. We don't issue physical cards.Published on Mar 24, 2026Updated on May 14, 202681OKX Trading Rebate Card - Terms and Conditions
With OKX Rebate Card, you can get trading fees rebated back on our products that are available in your country and permitted by local regulations. (Only applicable to countries where Rebate Card is available)How does it work? Each rebate card has its face value and valid usage period. Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day.Published on Oct 9, 2023Updated on Jan 8, 2026372Scams involving private trading of cryptocurrencies or goods
Common techniques: Refusing to make payment or release crypto during the transaction; Transferring fake crypto to users (such as forging transfer screenshots or airdropping counterfeit crypto); Requesting additional payments under false pretenses such as “security deposits” or “unfreezing fees”.2. Virtual goods transactions scams Scam description: Scammers use low-priced offers for virtual goods (such as fuel cards or prepaid phone cards) as bait, and require users to pay with crypto.Published on Mar 20, 2023Updated on Feb 3, 202627How do I remove my debit or credit card?
OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm. To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.Published on Apr 21, 2026Updated on Apr 30, 20261What should I do if I encounter payment issues when buying crypto?
The seller requested a transaction record, but my review didn't pass In some cases, the seller (Merchant) may ask you to provide a transaction record or a screenshot of your bank card for verification. Please cooperate and provide the required information to complete the verification. This process helps ensure fund security for both parties, similar to real-name verification used by banks. If the verification isn’t completed, the transaction may fail.Published on Mar 24, 2023Updated on Feb 2, 2026368How do I manage my P2P settings?
Note that you'll need at least 1 payment method to receive funds from other merchants.What should I do if my bank card is frozen? Usually, this issue is related to your bank's actions or regulations. To solve it, contact the bank that issues your card and provide any relevant info.How do I identify phishing during P2P trading? When you use P2P trading, you're always dealing with other OKX merchants. While we're doing our best to verify them, sometimes you may encounter malicious people.Published on Aug 22, 2023Updated on Mar 17, 20262,533How can I protect myself from scammers?
Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed. If you encounter this behavior, please don't proceed with the payment and kindly submit an appeal immediately.Published on Aug 21, 2023Updated on Mar 3, 202612,209Common scam tactics
Be cautious when an individual requests upfront payment through unconventional methods, such as wire transfers, gift cards, or cryptocurrencies. Some scammers will alert you that you've won a prize, but you'll be required to pay an upfront fee in order to receive the prize. Before making any payment, ensure you understand the nature of the transaction and deal only with trusted entities.Published on Sep 28, 2023Updated on May 14, 20262,687What should I do if my TRON wallet permissions have been transferred?
Wallet address permissions are transferred Scammers often lure users with low-priced offers (such as fuel cards, gift cards, or recharge services) and direct them to malicious links. These links may trigger smart contract authorization or permission modification requests that attempt to change the management rights of your wallet address.Published on Aug 7, 2025Updated on Feb 5, 202616I haven't received the verification code
If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app. If you can't log in, switch to other alternatives, see the steps below to know how it's done. Note: security codes can be delivered via SMS and voice messages for OTP verification.Published on Aug 16, 2023Updated on May 18, 202633,102How to fix Pay passkey error on Android devices
After creating the new Pay Passkey, reach out to Customer Support and request a Pay Passkey reset for your account. This ensures your new Pay Passkey is fully activated and ready to use for Pay mode transactions.Published on Dec 8, 2025Updated on Apr 17, 202643How do I use the SKDJ indicator?
D line: represents the simple moving average of K. The key difference with SKDJ is that it applies smoothing algorithms to the standard KDJ formula, which significantly reduces price noise. This results in clearer and more stable signals, making it easier for traders to interpret market behavior and make decisions accordingly.What are the benefits of using the SKDJ indicator?Published on Jun 22, 2025Updated on Mar 26, 20266OKX ZERO Trading Fees event FAQs
The rebate cards will be credited in nominals of 100 USDT each The maximum value of rebate card distributed per user will be 2,000 USDT, distributed in 20 instances. After trading $100,000 and using up the existing rebate card balance, you will receive the next 100 USDT rebate card within 20 minutes - up to a maximum of 2,000 USDT trading fee rebate per user.9. How do I use the fee rebate card? The rebate cards will be credited in nominals of 100 USDT each.Published on Jul 6, 2023Updated on Apr 3, 202638Google Pay – Additional Terms
Google is not the issuer of the OKX Debit Card ("Card") and bears no responsibility for Card transactions or disputes. Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where required by law or card-scheme rules. User Responsibility Keep your Android device, screen-lock, and Google Account secure. Lost, stolen, or compromised device?Published on Aug 8, 2025Updated on Oct 3, 202513How can I prevent high-risk transaction behaviors such as Ponzi schemes, purchasing tokens on behalf of others, and money laundering?
As P2P trading has become widely accessible and cost-efficient, requests for proxy purchases may involve potential fund or compliance risks. If you knowingly assist others in transferring funds for activities conducted through online networks that may be illegal, you could be exposed to legal or regulatory risks.3. Payment routing schemes1. What is a payment routing scheme?Published on Mar 17, 2023Updated on Jan 30, 2026528