Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new name

One of the latest methods involves phishing SMS messages that appear to come from OKX—a legitimate and trusted platform. These fake messages are not only misleading in content, but also dangerously convincing in appearance, often showing up in the same SMS thread as our real communications. Below, you'll find a breakdown of how these scams operate, why they’re so effective, and what steps you can take to protect yourself and your crypto.What’s happening?

Note: You can refer to How do I verify an individual account for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason for identity verification? You can check your email for the failed reason and submit it again by clicking the link. Learn more in Terms of Service.

When trading perpetual futures, you may encounter situations where you’re unable to open or close a position. Please refer to the scenarios below for possible reasons and solutions.Why can’t I open a position? 1. Insufficient funds in your trading account Futures margin must be in your Trading account. If your funds are in the Funding account, please transfer them to the Trading account before...

Please contact customer support with your ID number if you are unsure about which account is connected to your ID. Once you register your ID with your account, you're responsible for remembering it. We can't retrieve your registered ID for you through the website if you forget it, so please ensure the information you submit is correct and that you keep a record of your ID details. Related articles: Why did my identity verification fail? How do I verify an individual account?

Can I change my name after completing identity verification? This feature is only available in certain regions. Please refer to How do I change my verified name? If you're unable to change your name manually, please contact the OKX Assistant for support. Note: if you have any other questions in regards to this process, proceed to our OKX Support Center chatbot to connect with our customer support team through our website or app.

How do I buy and sell BRC-20 tokens? You can refer to this article to learn more about how to buy and sell BRC20 tokens.6. What should I do if I have insufficient BTC tokens? You can refer to this article to learn more about how to manage assets when you have insufficient BTC tokens.7. How do I unlock Unspent Transaction Output (UTXO)？

How do I set the account name for the authenticator? When setting up an authenticator app, you can set the account name yourself based on your preferences. Choose a name that is easy for you to recognize and remember accordingly. This process does not require scanning a QR code. Simply enter your preferred account name manually in the app.6. What should I do if authenticator or phone authentication cannot be disabled?

App: For step-by-step instructions, see How do I make a withdrawal? (App). Web: For step-by-step instructions, see How do I make a withdrawal? (web). Note: Always double-check the withdrawal address and selected network to make sure they match the recipient's details — this helps you avoid any loss of assets. Each crypto has a minimum withdrawal amount, and withdrawals below this threshold can't be initiated.

App: For step-by-step instructions, see How do I make a withdrawal? (App). Web: For step-by-step instructions, see How do I make a withdrawal? (web). Note: Always double-check the withdrawal address and selected network to make sure they match the recipient's details — this helps you avoid any loss of assets. Each crypto has a minimum withdrawal amount, and withdrawals below this threshold can't be initiated.

Do not submit information about someone else’s assets or screenshots of your account deposits. Examples: If the funds you transfer to OKX come from your personal salary, you can select Employment Income as the funding source and submit documents proving your salary, such as an official employment contract or payslips. If the funds come from selling a property, you can select Proceeds from Non-Digital Asset Sale and submit the property sales agreement or tax documents for verification.

Go to Deposit > Deposit crypto > switch address Switch to your desired addresses How do I add a new deposit address? On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address? On the deposit page, select Address > Edit > Edit the deposit address name Select the edit from the address book page to editHow do I change my deposit address?

You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.DingTalk Go to the DingTalk page, copy the page link. Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Tiktok Go to the Tiktok page, select the profile. Copy the link.

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When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?