If a user has an exchange funding account where the USDC, USDT or USDG balance exceeds what's shown, there could be an amount that's not available for withdrawal, for example. Some of the user's existing assets might be protected or locked.3. How long does it take for USDC/USDT/USDG transferred from my exchange account to arrive in my Pay balance? It typically takes a few seconds for transfer to be processed. We'll send an email and push notification once it's completed.4.

You can transfer the balance in your Pay account to your exchange's funding or trading account, and then use the exchange’s supported trading, conversion, or withdrawal functions to convert your balance into fiat or other cryptocurrencies. Please ensure your account has completed identity verification and complies with relevant regulations.